Docklands Florist Accessibility Statement
Our Promise to All Docklands Customers
At Docklands Florist, we believe that every customer should be able to order beautiful flowers online with ease, regardless of ability. Accessibility is at the heart of our values, and we are dedicated to providing an inclusive and delightful online shopping experience for everyone in Docklands and beyond. Our ongoing efforts focus on ensuring that our website is open to all and conforms to the highest standards of accessibility. We want every Docklands customer to enjoy a seamless ordering process, whether browsing, selecting floral arrangements, or completing a purchase.
WCAG 2.1 AA Compliance
Docklands Florist is committed to following the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines are internationally recognised standards for improving website accessibility and are designed to make web content more usable for individuals with a wide range of abilities and disabilities. As part of our effort to support accessible Docklands Florist services, we regularly review and update our website in line with these criteria. This ensures that the features and content you interact with meet robust accessibility requirements, allowing everyone to shop confidently with us.
Screen Reader and Assistive Technology Compatibility
We strive to make Docklands Florist fully compatible with leading screen readers and a wide variety of assistive technologies. Our website is built using semantic HTML and ARIA (Accessible Rich Internet Applications) labels, which deliver important structural and descriptive information to users who navigate with screen readers. We test our site with multiple screen reader tools to make sure headings, images, buttons, and forms are easily understood. This means whether you use keyboard navigation or voice commands, accessing our products and completing your online order should be straightforward and frustration-free.
High Contrast and Clear Design
High contrast and easy-to-read design are essential for accessible Docklands Florist experiences. Our site utilizes striking contrast between text and backgrounds to maximise clarity for all customers, especially those with visual impairments or colour vision deficiencies. Text is presented in legible fonts, and buttons are distinctly marked for easy selection. Our colour palette has been carefully selected to enhance readability without causing strain. Consistent layout and clear structure mean you can find the flowers you love and place your order without confusion or barriers.
Contact Us for Accessibility Issues
We value feedback from all Docklands customers, as it helps us continue to improve the accessibility of Docklands Florist. If you encounter any challenges when using our website or have suggestions on how we could enhance the accessible Docklands Florist experience, we encourage you to contact us directly. Our team is dedicated to resolving accessibility issues promptly and is always keen to listen and learn from genuine user experiences. Together, we can ensure that every customer can enjoy convenience, comfort, and confidence when shopping for flowers online at Docklands Florist.
Continual Improvement Commitment
Accessibility is ongoing, not a one-time effort. At Docklands Florist, we regularly audit our website, keep up to date with new accessibility best practices, and welcome opportunities for improvement. Our commitment is active, transparent, and customer-focused. We appreciate your support and partnership as we strive to make Docklands Florist a welcoming and accessible online florist for everyone in Docklands and the wider community.
